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Heads up! Little confirmation email glitch in play

Last week we made some upgrades to the way account management on Open Library works. We’ve been hearing through our contact form that some people have had trouble with their confirmation emails not working. Specifically, clicking on the link to confirm your email address from the email we send you lands you on a page that throws an error.

Just a note to let you know that if this happens to you, there are 2 ways to try to resolve it:

  1. Just try clicking through again on the verification link in the email you got from us, or
  2. Try logging in with your account again. If your verification hasn’t gone through yet, you’ll see a screen that can resend a verification email, and that new link should work.

Sorry for the glitch! It should sort itself out within a day or two.

Originally posted on The Open Library Blog by George Oates.
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Written by internetarchive

June 15, 2011 at 4:56 pm

Posted in Uncategorized

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